Refund Policy

Thank you for choosing Profuturehosts for your web hosting needs. We strive to provide reliable and high-quality hosting services. This Refund Policy outlines the conditions under which refunds may be issued for services purchased from Profuturehosts.

 

7-Day Money-Back Guarantee

Profuturehosts offers a 7-day money-back guarantee for first-time customers purchasing the following hosting services:

  • Website Hosting
  • Reseller Hosting
  • WordPress Hosting
  • Windows Hosting
  • WooCommerce Hosting
  • OpenCart Hosting
  • Magento Hosting
  • PrestoShop Hosting
  • Node.Js Hosting
  • Python Hosting
  • Django Hosting
  • Laravel Hosting
  • VPS Server

Services Not Eligible for Refund

The following services are non-refundable:

  • Domain name registrations, renewals, or transfers
  • VPS Servers
  • Reseller Hosting after account setup
  • Add-on services or software licenses
  • SSL certificates
  • Third-party services
  • Any service used for illegal activities or violations of our terms

Refund Eligibility

Refunds will only be approved if:

  • The request is submitted within 7 days of the initial purchase
  • The account has not violated our Terms of Service
  • The service has not been suspended due to abuse, spam, or illegal activity

Refund Process

To request a refund, please contact our support team with your account details.

  • Your registered email address
  • Order or invoice number
  • Reason for cancellation

Service Cancellation

Customers may cancel their hosting services at any time through their client account or by contacting support. Cancellation does not automatically qualify for a refund unless it falls within the refund eligibility period.

Abuse of Refund Policy

Profuturehosts reserves the right to deny refund requests if we detect abuse of the refund policy, including repeated purchases and refund requests.

Policy Changes

Profuturehosts may update this Refund Policy at any time. Changes will be posted on this page with an updated effective date.

Our Services

Legal

Mailing Address

  • TVH Agnitio Park, 141, Rajiv Gandhi Salai, Nehru Nagar, Perungudi, Chennai, Tamil Nadu 600096
  • support@profuturehosts.com

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